Search found 373 matches

by smoker77
Wed Apr 14, 2021 8:24 pm
Forum: FAQ
Topic: Hedgehog disappears after creating service zones
Replies: 1
Views: 1900

Re: Hedgehog disappears after creating service zones

Hello, Please give us some more information. What system do you use - IA or NIA? Can you share screenshot of the dashboard when mobile beacon is tracking and when it stops tracking after adding service zones? Also please send us a file generated by 'Save map' button in dashboard. Note that after add...
by smoker77
Wed Apr 14, 2021 8:11 pm
Forum: FAQ
Topic: how to change the map scale on my floorplan?
Replies: 1
Views: 1899

Re: how to change the map scale on my floorplan?

Hello, You can simply drag and drop stationary beacons on the points over floorplan where these beacons are really placed. Last two dropped beacons determine the attachment of the beacons to the floorplan and the floorplan will be scaled accordingly. Please see also the video: https://www.youtube.co...
by smoker77
Wed Apr 14, 2021 8:05 pm
Forum: FAQ
Topic: NIA IMU issues.
Replies: 2
Views: 2017

Re: NIA IMU issues.

Hello, In current version of software for Super-Beacons IMU fusion position, speed and acceleration are still not available. It was working for HW4.9 beacons, but this functionality is not yet implemented for newer beacons, we are working on it. Currently you can get raw acceleration and gyro data f...
by smoker77
Wed Apr 14, 2021 7:43 pm
Forum: FAQ
Topic: Position of the hedgehog on each submap not showing, despite pressing the "M2" Button
Replies: 1
Views: 1718

Re: Position of the hedgehog on each submap not showing, despite pressing the "M2" Button

Hello, Do you use IA or NIA system? What is the vertical line from beacon 2 on the screenshot - is this a service zone of some submap? If it is a service zone of submap0 (zone with only two points), mobile beacon can't be located inside. Are both submaps and the map frozen? We will check the issue o...
by smoker77
Wed Apr 14, 2021 7:10 pm
Forum: FAQ
Topic: Position jumps around a lot, could use help understanding why
Replies: 5
Views: 4662

Re: Position jumps around a lot, could use help understanding why

Hello,

Signal from mobile beacon 2 looks more weak than signal from beacon 1.
Are you sure the stationary beacons are on line of sight?
Can you share photo of placement?
'Line of sight' means mini-Tx are covered by Rx diagram of mini-Rx (see the attachment) and no obstacles between them.
by smoker77
Wed Apr 14, 2021 6:47 pm
Forum: FAQ
Topic: How to print coordinates from modem/dashboard on Arduino serial port?
Replies: 4
Views: 8625

Re: How to print coordinates from modem/dashboard on Arduino serial port?

Hello, You should use same baudrate settings for modem in dashboard (see the attachment) and in the Arduino code (Serial.begin(500000)). Also map should be built and frozen and you should ensure that you have tracking of the mobile beacon in the dashboard. Modem sends location data via UART only whe...
by smoker77
Wed Apr 14, 2021 6:17 pm
Forum: FAQ
Topic: Compass information with arduino UART
Replies: 9
Views: 10581

Re: Compass information with arduino UART

Hello, To get the result you should setup same baudrate in dashboard settings of mobile beacon (see the attachment) and in your Arduino code ('Serial.begin(500000)'). If you use same serial port for connect to serial monitor, serial monitor's baudrate setting should be also equal. Also note that 'St...
by smoker77
Wed Apr 14, 2021 5:59 pm
Forum: FAQ
Topic: how to get coordinate from mini rx to arduino
Replies: 1
Views: 2526

Re: how to get coordinate from mini rx to arduino

Hello, It seems you are trying not right way for connecting mini-Rx to Arduino. PL2303 can be used for connecting of UART to USB host, for example you can connect your Arduino's UART to PC through this module USB-TTL. But from your photo I see you have connected mini-Rx USB to the USB side of the US...
by smoker77
Wed Apr 14, 2021 5:47 pm
Forum: FAQ
Topic: HedgeHog not detected in IA
Replies: 2
Views: 4419

Re: HedgeHog not detected in IA

Hello, The difference between IA and NIA is that you need to freeze both submap and map when the submap is ready. And the mobile beacon should be already woken when you freeze the map, because map settings are uploaded to the mobile beacon at the moment of freezeng the map. Also, after uploading IA ...
by smoker77
Wed Apr 14, 2021 5:39 pm
Forum: FAQ
Topic: Distance between paired beacons is not accurate
Replies: 1
Views: 1631

Re: Distance between paired beacons is not accurate

Hello, Do you mean distance between beacons from their coordinates streamed out from the beacons or distance between beacons in the dashboard view? In the dashboard view distance between paired beacons can differ from real distance, because dashboard needs to draw paired beacons picture with line be...