Dashboard Cannot Connect to Beacons through USB

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dbacher
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Joined: Tue Jul 27, 2021 3:13 am

Dashboard Cannot Connect to Beacons through USB

Post by dbacher »

I am doing a first time setup of the starter set and am trying to update the firmware. I was able to get the HW5.1 modem to connect to Dashboard, but the HW4.9 beacons will not connect. I simply get the message "Not found modem connection to computer through USB." It then tells me to install the drivers, which I have already done multiple times.

I have tried different USB cables, and none work. None of the Beacons work, but the Modem does.

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admin
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Re: Dashboard Cannot Connect to Beacons through USB

Post by admin »

Are the beacons on?...
Check the DIP switch positions...

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